This school holidays we are offering free travel and meals to all children passengers travelling in a car from the 9th to the 21st of April. Free kids meals are available with the purchase of an adult meal at the Queenscliff Ferry Terminal Beach Café before or after your trip. So if you are choosing to eat before you travel from Queenscliff make sure you allow enough time before the ferry departs to enjoy the beach views and the great food. Please note conditions apply to “kids travel and eat free” Read more >>
FUN SCHOOL HOLIDAY ACTIVITIES ONBOARD Make these school holidays fun! Touch a Star Fish, learn a magic trick or have your face painted… These School Holidays there is something new on board your Ferries… Check out the timetable of on-board Children’s activities. Read more >>
Plan your next school excursion and make it a trip the students will remember! Whether your school is enjoying the Bellarine and Mornington Peninsulas or the Great Ocean Road, an adventure crossing our magnificent Bay gives children the opportunity to view the Victorian coastline from a whole new perspective. Read more >>
No, only coaches and foot passenger groups of more than 20 can book passage in advance. Foot passengers have no trouble securing passage even during peak periods. However, motorists are advised to be at the terminals 20-30 minutes prior to departure and at least 40 minutes prior to departure in our peak holiday periods.
Does the ferry operate in rough weather??
Both vessels have been purpose built to operate on Port Phillip Bay and are therefore unaffected by rough weather conditions. At worst a slight rolling motion will be experienced in very rough weather. In 22 years of operation the vessels have never missed a crossing due to bad weather.
Can you buy a return ticket??
Only for foot passenger tickets. Vehicles are ticketed for a one way journey only.
Is a pensioner concession available for people travelling in vehicles??
No, the travel cost for an individual is already significantly discounted if you are a passenger in a car.
Is the ferry suitable for people with walking difficulty/wheelchair/pram/stroller access??
If you have difficulty with walking or require pram/stroller access to the lounge, we advise you travel on the MV Sorrento which is equipped with an elevator from the car deck to the passenger lounge. The MV Queenscliff requires passengers to negotiate a set of steep stairs. Please contact Ferry Administration on (03) 5258 3244 to determine departure times of the MV Sorrento on the day you wish to travel.
Do you have access to your car during the crossing??
Yes, you can move between your vehicle and all public areas of the vessel throughout the crossing.
Can you pay by credit card or EFTPOS??
Payment can be made by cash, credit card or EFTPOS. Credit cards accepted – Bankcard, Mastercard, Visa and Diners. Payment by other credit cards or by cheque is not accepted.
Does the Ferry operate on Christmas Day and other Victorian Public Holidays??
Yes, the ferries run 7 days a week, 365 days a year.
Can I take my dog on the ferry and how much will it cost??
Yes, you can travel with your dog and at no extra cost. However, the dog must be on a leash, is restricted to the external decks and is not permitted in the passenger lounge.
The only exceptions are ‘seeing eye’ dogs and ‘hearing’ dogs who must accompany their owners into the passenger areas.
Is there food on board??
Both vessels have a well equipped kiosk selling hot and cold snacks and drinks.
Is there security car parking in Sorrento and Queenscliff??
Longer term car parking is available at both terminals, but it is not secure and the company does not take responsibility for the cars of passengers left at the terminal.
Parking at Queenscliff is free, but the closest parking to the Sorrento Terminal requires a daily parking fee between October and April.
What are the public transport connections at the terminal??
A bus service to Geelong operates from within 400 metres of the Queenscliff Terminal. This connects in Geelong with trains to Melbourne and Warnambool. Visit www.mcharrys.com.au for timetable information.
A bus service operates from Sorrento’s main street and travels through the Mornington Peninsula to Frankston where it connects to the suburban train network to Melbourne. There is a bus that connects with some ferry arrivals and departures from Sorrento Pier. Phone Portsea Passenger Service on (03) 5986 5666 for timetable information.
Taxis can be booked from either terminal. Please let ferry staff know at the time of ticketing that you require a taxi on the other side.